The room was big, clean, and had a lovely comfy bed. The separate shower with the bath was awesome, and the hot water was just right. It felt spacious which was nice to have. The only downside was it could use some updates here and there, but still, I was really cozy while I stayed there.

i had a fantastic family holiday at novotel! we appreciated the attentive staff, especially with their personalized touches for our kids' enjoyment. the breakfast was delightful, offering a range of options and freshly made pancakes that made mornings special.

the shower water fluctuated too much.

It was just an appropriate option for a relaxing holiday in Cardiff with reasonable price. We had a great prawn starter, it was incredible! If traveling with children, check room setup in advance to avoid tight sleeping arrangements.

Unique hybrid architectural design, Health facilities open to guests, Proximity to Cardiff Bay

The carpeting in common areas definitely needs a good deep clean!!! The bathroom tiles in rooms require immediate attention for safety!!! Staff could benefit from more training to handle the high volume of guests efficiently!!!

The large comfy beds and spacious rooms were highlights, but we faced recurring issues with the air conditioning. The ambiance felt welcoming and calm, making it great for families not wanting to party all night.

Felt welcomed into the family, nothing too much trouble.

The hotel provides a convenient location just a short walk from the city center, making it easy to access local attractions. The room was spacious, featuring a comfortable double bed and a sofa bed, making it ideal for business travelers. Breakfast offered a variety of options, including a selection of pastries and fresh fruits.

The bathroom showed signs of neglect with cleanliness issues and maintenance problems.

unique hybrid architectural design, proximity to Cardiff Bay, health facilities open to guests

Bathroom maintenance issues need attention!!! Guests should be informed about security risks in the area to enhance their peace of mind. Maintenance of common areas could use some improvement!!!

This place suits me perfectly with free Wi-Fi, a fitness center, and a seasonal indoor pool. I remember the staff helped me with bug spray during my first stay, which was a nice touch. I recommend it for anyone needing comfort!

I had a great time at the hotel, my kids loved the swimming pool, they spent hours in there, really! And the staff was super helpful, like that guy Anthony who saved me from a drink disaster when I spilled it all over myself, made me feel at ease right away.

It wasn't inexpensive but still okay for the quality of the stay.

a stay filled with heartfelt surprises like a slate and welsh cakes for a birthday welcome

Amazing attention to detail, friendly staff.

Unique hybrid architectural design, proximity to Cardiff Bay, quirky design elements throughout the hotel

The pool area needs improvement. lockers frequently broken!!! The security situation makes me question the safety of the parking and overall atmosphere!!!

Comfortable and Affordable Stay in the Heart of Cardiff!

Enjoyed a quick weekend getaway! The family room was spacious, and the pool was a hit with the kids. Had a delicious breakfast—definitely try the local sausages! For a smoother stay, request a room away from the elevator if you're a light sleeper. Great value overall!

central spot for exploring cardiff's parks and landmarks

During my stay, I really appreciated how close this hotel was to Cardiff Castle and Bute Park, making my weekend strolls easy and enjoyable. I also found the staff pleasant and the room comfortable, perfect for a solo traveler like me. but the hotel could use some updates as rooms are starting to show signs of wear.

Fantastic Family Holiday with Great Breakfast

I had a fantastic family holiday at this hotel! We appreciated the attentive staff, especially with their personalized touches for our kids' enjoyment. The breakfast was delightful, offering freshly made pancakes and a variety of options that made our mornings special. The only downside was the shower water that fluctuated too much during our stay.

The swimming pool and common areas were impressively clean and well-maintained, providing a comfortable environment for relaxation. However, the bathrooms in the rooms could benefit from updates, as they felt dated compared to the modern rooms. The experience was marred slightly by workers being present during breakfast, which disrupted the atmosphere somewhat, and the dining options were limited to smaller meals.